2-Payment Layaway (1 month): Pay 50% of the total cost upfront, with the remaining 50% due within the next month or sooner. To start, use the coupon code LAYAWAY at checkout to pay 50% now.

Non-Refundable Payments: All layaway payments are non-refundable.

Processing Time: Processing begins once the full payment has been received. The product will be shipped only after the final payment is made.

• We use for our wigs high-quality handmade wefts or hair pieces of natural materials or heat-resistant fiber.
• All hairstyles are permanently fixed. Flowers are removable.
• The wig has a white color soft cap with an elastic band, that's why you don't need to use a silicone cap.
• Our wigs are versatile; they are suitable for many dolls with similar head sizes.
• Our wigs don't dye the heads of your dolls.
• All wigs are 100% handmade and special for you.
• Each wig is handmade; there may be some differences in the color or the details of the actual products to the photographs. We ask for your understanding in this matter.

Processing Time: 

- Ready-to-ship wigs will be processed within 3-5 business days.

- Pre-ordered wigs - 1 month. 

Please be aware that there could be some changes in the schedule.

Free Shipping: Enjoy FREE First Class USPS shipping within the US, international shipping - $20.

Custom Shipping Options: If you prefer a different shipping method, just let me know after your purchase, and I’ll create a private listing for the additional cost.

Customs and Duties: If you'd like, we can mark your doll as a gift with a lower declared value for customs. Simply let me know!

Multiple Items: If you order multiple items, they will ship together once all items are ready.

Tracking Information: You will receive a tracking number as soon as your order has shipped.

Support: Feel free to contact me with any questions or concerns. I'm always happy to assist!

No Cancellations or Refunds: Since each wig is custom-made specifically for your doll, orders cannot be canceled once payment is made. Refunds are not available, but an exchange for an item of equal value or a gift card may be possible.

Exchanges Only: Unfortunately, we do not accept returns or offer refunds—only exchanges are allowed.

Support: If you have any questions or concerns, please don’t hesitate to reach out. I’m here to offer friendly support, and we’ll work together to find the best solution.

Exchange Conditions: Exchanges are only accepted if there is any problem with the wig.

Exchange Process: To initiate an exchange for a wig, please contact me within 5 days of receiving your order.

Agreement: By purchasing a wig, you agree to these terms and conditions. Thank you for your understanding!

• Wigs of natural hairs should not be brushed and watered, so the hairstyle isn’t spoiled.
• You can use any styling products (wax, hair spray) to correct and maintain the hair, but it should be done only with your fingers.
• Under the right care conditions, the wig will serve you for a long time. 

If you have any more questions, feel free to contact us, please!